
FAQ
If you are sending anyone else to collect your child please let us know in advance with a written request, an accurate description of that person and an agreed password.
The Mulberry will be closed for one week over Christmas. No fees will be payable for this week. Full fees are payable otherwise, including Bank Holidays and INSET days. Parents taking their children on holiday are required to pay fees as normal.
We have limited space for the storage of buggies. If there is a shortage of space at any time we might have to ask parents to take their buggies with them.
The Kindergarten is located just off Portland Road, South Norwood, within easy reach of Thornton Heath, Selhurst, Croydon, Addiscombe and Shirley. It is well served by buses, the tramlink, and Norwood Junction railway station is within ten minutes’ walk.
The Mulberry is a smoke-free zone. We would ask parents and visitors to respect this.
So that staff:child ratios can be maintained, viewing is by appointment only, so could we ask prospective parents to contact us to arrange a mutually convenient time to visit.
We are fully insured by Towergate Insurance. A copy of the Insurance Certificate is displayed on the Notice Board.
We may from time to time take photographs of the children for display purposes within the Kindergarten and very occasionally for promotion outside of the Kindergarten. If you have any concerns about this please let us know.
Once your child has been accepted and a start date has been agreed, a non-refundable registration fee of £40 is required to secure the place.
A refundable deposit- payable in advance- is also required: £400 for children attending four days or more per week, and £300 for children attending three days or fewer per week. This deposit will be refunded when the place is no longer required, provided that one month’s written notice has been given.
To fulfil our statutory duties, we will require a copy of your child’s birth certificate and proof of address.